Accessibility Statement

This statement covers the Ealing In London website when viewed on desktop and mobile applications.

Please note the Ealing In London website will be updated in 2021 and further accessibility improvements will be made.

This website is run by London Borough of Ealing on behalf of Ealing In London. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • navigate most of the website using just a keyboard
  • understand the website as we have made the text as simple as possible
  • our online forms are easy to use using a keyboard.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible in this version, which was built in 2016.

However, this website will be updated in 2021 and will be made as accessible as possible according to current government legislation.

Feedback and contact information

We use this information only for the intended purpose that you have provided it for.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • call 020 8825 5000

We’ll consider your request and get back to you in 28 days.

If you cannot view the map on our ‘contact us’ page, call us on the above number.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Ealing In London, London Borough of Ealing, 14/16 Perceval House, London, W5 2HL.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).